Training description
Building a Successful Project Management Office LT3610E 
Target audience
- Project managers, programme managers, directors, team leaders and anyone working in a portfolio management capacity.
Course objective
- A Project Management Office (PMO) is vital to ensure project consistency, efficiency and effectiveness
- across the organisation. In this course, you learn how to build an effective PMO. You gain the skills to
- structure a central PMO that provides standardisation, oversight and ongoing support, and training in a
- multiple-project environment.
- You Will Learn How To
- Develop a Project Management Office (PMO) to improve project efficiency
- Customise standards for project management methodologies, processes and procedures
- Manage and validate compliance through centralised controls
- Align project selection criteria with strategic organisational objectives
- Create a Project Management Information System (PMIS) for better communication and collaboration
- Provide ongoing project management support through mentoring and coaching
Requirements
- Project management experience at the level of Course 296, "Project Management:
- Skills for Success", or Course 340, "Project Management for Software Development", is assumed.
Course content
- Introduction
- Why you need a Project Management Office
- Defining the value of a PMO
- Assessing how a PMO can help your organisation
- The Components of a PMO
- Establishing overall success criteria
- Clarifying the PMO Maturity Model
- Setting the foundation by creating a PMO charter
- Adapting PMO roles and responsibilities within the organisation
- Developing a PMO road map for success
- Identifying PMO inputs and outputs for greater project control
- Implementing a PMO that suits the needs of your organisation
- Tailoring Project Management Standards and Controls
- Defining project standardisation
- Recognising the benefits of systems thinking and process planning at the programme level
- Establishing standardisation of project management processes
- Developing standard document templates for complete project life cycle management
- Building project management methodologies applicable to your environment
- Applying project controls and oversight
- Adapting defined standards and metrics
- Combining theory and application through the work of Edwards Deming
- Validating project compliance to standards and regulations
- Structuring project knowledge management
- Facilitating project portfolio management
- Aligning Projects with Business Goals
- Driving business objectives
- Balancing business drivers with new initiative selection criteria
- Applying organisational Key Performance Indicators (KPIs)
- Forming external relations
- Navigating the vendor selection process
- Managing key stakeholder expectations
- Implementing PMO Communication Processes
- Establishing enterprise-wide communication processes
- Structuring a Project Management Information System (PMIS)
- Fostering project management image and culture
- Assessing and managing organisational communication risks across a portfolio of projects
- Leveraging external communication tools and techniques
- Managing customer and stakeholder relationships
- Leading vendor and contractor relationship management
- Directing business performance reporting across the enterprise
- Maintaining a single point of contact between projects, the organisation and the community
- Supporting Projects through the PMO
- Balancing project staffing and career development
- Coordinating project resource management
- Aligning ongoing training and education needs with organisational growth and development
- Recognising individual career development
- Forecasting proper succession planning
- Providing project guidance and leadership
- Fostering project team development through active engagement and ongoing support
- Mentoring and coaching skill development of project managers
- Performing independent project audits to encourage growth and learning
- Providing project recovery planning assistance to meet established project goals
- Forging a PMO Implementation Plan
- Preparing a PMO proposal
- Selling the PMO Maturity Model
- Creating an implementation road map that meets the needs of your organisation
- Inspiring project leadership through a mature, supportive PMO
- Nurturing a mature project management culture
Notes
- Through an evolving case study, you gain the necessary skills to create and maintain a PMO that meets
- the current demands and constraints of a multiproject environment. Activities include:
- Developing and customising a PMO charter implementation plan
- Defining a comprehensive controls and oversight policy
- Customising a knowledge management plan
- Structuring the key components of a PMIS
- Assessing and aligning organisational priorities with project approval procedures
- Mapping stakeholders within a central PMO communications plan
- Performing strategic risk analysis across the enterprise
- Developing ongoing project management training and educational plans
Duration
3 Days
