Trainingsbeschreibung

(MOC8529) Microsoft CRM 3.0 Administration M8529 pdf icon

Zielgruppe

This course is intended for people who plan to install, implement, configure, or support Microsoft CRM 3.0.The course is targeted toward administrators, implementers, developers, and consultants who need to understand the technical aspects and administrative functionality of Microsoft CRM. The course is not intended for non-technical staff.

Kursziel

Configure Microsoft CRM business units, users, and teams.

Understand and manage the Microsoft CRM security model, including security roles, privileges, and access levels.

Plan Customizations for a Microsoft CRM Implementation.

Apply Form Customizations using the Microsoft CRM Customization Tools.

Plan, create, and configure Custom Entities in Microsoft CRM.

Plan, create, configure, and maintain Workflow Rules and Sales Processes.

Create and Customize Microsoft CRM Reports using SQL Server 2000 Reporting Services.

Manage the Product Catalog, and administrative functionality within the Sales module.

Understand Service Scheduling administration, including creating and defining services and resource selection rules.

Termine nach Orten anzeigen

Termine nach Datum anzeigen

Voraussetzungen

Before attending this course, students must have a working knowledge of Microsoft® Windows® Server 2000, 2003, or Windows XP, Microsoft® Exchange 2000 or 2003, Microsoft® SQL Server® 2000, Microsoft®Outlook®, Active Directory, and Internet Information Services.It is recommended, but not required, that students have completed Microsoft CRM applications training. In addition, it is recommended, but not required, that students have experience working with:

Relational Databases

Web development, JavaScript (JScript), DHTML

XML

Kursinhalt

  • Chapter 1: Configuring the Organizational StructureChapter 2: Configuring SecurityChapter 3: Configuring Users and TeamsChapter 4: Configuring System SettingsChapter 5: Microsoft CRM CustomizationChapter 6: Basic CustomizationsChapter 7: Report CustomizationChapter 8: Sales Administration - Product CatalogChapter 9: Service Scheduling - Maintaining User and Resources

Hinweise

Dauer

2 Tage

Termine nach Ort

Datum Ort Dauer Nettopreis Typ Garantie Paket Neu  
24.11.2010Berlin2 Tage1.150,00 EUR
24.11.2010Hamburg2 Tage1.150,00 EUR
21.10.2010Heidelberg2 Tage1.150,00 EUR
21.10.2010Koblenz2 Tage1.150,00 EUR
21.10.2010Köln2 Tage1.150,00 EUR
21.10.2010Mannheim2 Tage1.150,00 EUR
24.11.2010München2 Tage1.150,00 EUR
24.11.2010Nürnberg2 Tage1.150,00 EUR
24.11.2010Stuttgart2 Tage1.150,00 EUR

Termine nach Datum

Datum Ort Dauer Nettopreis Typ Garantie Paket Neu  
21.10.2010Heidelberg2 Tage1.150,00 EUR
21.10.2010Koblenz2 Tage1.150,00 EUR
21.10.2010Köln2 Tage1.150,00 EUR
21.10.2010Mannheim2 Tage1.150,00 EUR
24.11.2010Berlin2 Tage1.150,00 EUR
24.11.2010Hamburg2 Tage1.150,00 EUR
24.11.2010München2 Tage1.150,00 EUR
24.11.2010Nürnberg2 Tage1.150,00 EUR
24.11.2010Stuttgart2 Tage1.150,00 EUR


Anmelden

Newsletter abonnieren