Trainingsbeschreibung

(MOC8910) What's New in Microsoft Dynamics CRM 4.0 M8910 pdf icon

Zielgruppe

This one-day instructor-led course provides students with the knowledge and skills to begin planning for Microsoft Dynamics CRM 4.0.This course is intended primarily for Microsoft partners and customers who are already familiar with Microsoft Dynamics CRM 3.0. The material covers functionality that applies to a wide range of audiences, from business users to system administrators to developers.

Kursziel

After completing this course, students will be able to:

Describe key new features of Microsoft Dynamics CRM 4.0.

Add an organization and add business units to it

Export, edit, and import data by using the Import Data Wizard.

Import a customization

Create, publish, and monitor a simple workflow.

Voraussetzungen

Before attending this course, students must have Familiarity with Microsoft Dynamics CRM 3.0.

Kursinhalt

  • Module 1: Overview
  • Module 2: Installation and Deployment
  • Module 3: Configuration
  • Module 4: Data Management
  • Module 5: Microsoft Dynamics CRM for Outlook and Business Applications
  • Module 6: Customization
  • Module 7: Workflow
  • Module 8: Programmability

Hinweise

Dauer

1 Tag

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