About us
Commercial professions
- Professions with a focus on organization, administration & communication
- Practice-oriented teaching & company practice phase
- In addition to the vocational qualification: recognized certificates
- From 15.07.2024: Retraining as an office management assistant
Do you have a talent for organization and are you interested in a suitable job in the office? Then retraining in a commercial profession could be the right thing for you. Whether in commerce or trade, in industry or services: the tasks and development opportunities are diverse. By retraining in a commercial profession such as office management assistant, you will secure a recognized professional qualification – and the best future opportunities in companies in all sectors or in the public sector.
Call directly
Mon-Fri 8-19 o’clock
Retraining for a commercial profession
The demand for business people in companies and public administration is constantly high. Thanks to the modernization of commercial professions, graduates of commercial retraining courses are ideally equipped for the demands of today’s working world.
Your advantage: The retraining is 100% eligible for funding – you have the chance to take part free of charge. You can find all the relevant information in our overview of funding opportunities.
New from 15.07.24: Retraining as an office management assistant (IHK)
In the ranking of the most frequently chosen training occupations, in second place, and even in first place for women – there is great interest in the occupation of office management assistant. This retraining course will provide you with comprehensive practical knowledge in the areas of office organization, communication and administration. The recognized IHK vocational qualification will help you make a fresh start in the digital world of work.
If you have any questions about retraining as an office management assistant, our advisors will be happy to help.
Retraining as an office management assistant – All information
Overview: The retraining
Start date & duration of retraining
Start of retraining: 15.07.2024
Duration: 21-24 months
Note: The first two rounds of this retraining program are exclusively 24-month courses.
Form of teaching
Full-time | daily teaching time: Mon-Fri from 8:30 am to 4:30 pm
Online live lessons with – depending on IHK requirements – at least 51% compulsory attendance at a GFN training center in your region.
Course content
The retraining course will provide you with the knowledge and skills you need to perform all organizational and administrative tasks with confidence.
You will learn how to work with the standard Microsoft 365 applications, maintain appointments, plan meetings and ensure efficient organization. You will also be familiarized with processing e-mails, writing business letters and internal and external communication.
You will also be prepared for office work in areas such as accounting, human resources and marketing. You will acquire all the skills you need to work successfully in the office and ensure smooth processes.
The course content in detail:
Basic qualifications
- Application training and preparation for the in-company learning phase
- Information processing
- Commercial correspondence
- Commercial arithmetic
- Business English for the office
Core qualifications
- Shaping your own role in the company and presenting the company
- Designing office processes and organizing work processes
- Edit orders
- Procuring goods and services and concluding contracts
- Acquiring and retaining customers
- Recording and assessing value streams
- Shaping conversational situations
- Performing human resources tasks
- Securing liquidity and preparing financing
Specialist qualifications
- Success-oriented control of value creation processes
- Display and optimize business processes
- Organize events and business trips
- Planning and implementing a project
Elective qualifications
You need a total of 2 elective qualifications – the compulsory elective subject and another one that you choose freely.
- Assistance and secretariat (compulsory elective subject)
- Order management and coordination
- Commercial management and control
- Purchasing and logistics
- Marketing and sales
- Human resources management
- Public relations and event management
Additional qualifications (vary depending on the duration of the retraining)
- ICDL certification (= international standard for digital skills in the workplace)
- SAP User Certification Logistics: Purchasing (MM) and Sales and Distribution (SD)
- Agile Scrum Foundation Certification
Company practice phase
Duration of internship (depending on the requirements of the regional IHK):
- 8.5 to 12 months for a 24-month retraining program
- 7.5 to 9 months for a 21-month retraining program
Exam preparation & extended IHK final examination (two assessed parts 1 & 2, which take place separately from each other)
Prerequisites
- Secondary school certificate or several years of work experience
- Basic knowledge of how to use a computer
- Interest in commercial activities and processes
- Good written and spoken German
- Basic knowledge of English
- Participation in a non-binding consultation incl. Aptitude test
Career prospects
The training and retraining occupation of office management assistant is an attractive occupation with a wide range of activities and opportunities for advancement. This will provide you with a solid and broad commercial education that can help you as an all-rounder to enter practically any industry.
As a graduate:in this retraining program, you have very good entry opportunities. After all, practically every company relies on well-trained specialists and efficient organization and communication in the office to ensure that business runs as smoothly as possible. The administrative departments of companies are just as open to you as an assignment in the public sector, with associations or interest groups.
Anyone looking for a varied job with regular working hours is in good hands in this profession. With increasing professional experience, office management assistants have the opportunity to focus on specific areas and move up into positions of responsibility – e.g. as team or department manager. Further training can also open up career opportunities and attractive prospects:
Office management clerks, for example, can train to become a business administrator specializing in human resources management or a business administrator specializing in administration. Afterwards, you can even go on to study, even without a high school diploma.
With the right foreign language skills, the profession can also be practiced in internationally oriented companies. Advancing digitalization is also constantly opening up new, forward-looking fields of activity, for example in dealing with specialized software solutions or in project-related collaboration.
Target group
- Jobseekers with or without vocational training
- Career changers and re-entrants, people undergoing rehabilitation and university graduates with or without a degree who want to reorient themselves professionally
- Skilled workers with a qualification not recognized in Germany
Conclusion
Recognized IHK vocational qualification: office management assistant
Call directly
Mon-Fri 8-19 o’clock
What our participants say.
I would definitely recommend GFN. I had the chance to take part in a subsidized retraining program. The cooperation between my employment agency and GFN went very well. And the retraining helped me to find a job.
Commercial professions – frequently asked questions
We have already introduced you to a commercial profession in the form of office management assistant. But what is this professional group actually all about? Here you will find answers to frequently asked questions about commercial professions. Find out more about this occupational group, the requirements, possible retraining paths and your career prospects in this field.
What are commercial professions?
Commercial professions play a central role in companies and organizations of all sizes and industries. The focus of activities is on commercial and business management tasks.
The commercial professions include various recognized retraining professions such as bank clerk, industrial clerk or retail clerk. Office management clerks, for example, are in high demand among employers. Retraining in this modernized training occupation offers career changers an attractive opportunity to start an office job.
In order to work in a commercial profession, you must have the necessary knowledge to organize, control and monitor business processes efficiently. Typical areas of employment for trained commercial staff are customer service, sales, purchasing, accounting and human resources.
Commercial professions offer a wide range of career opportunities and are an attractive choice for many career starters or career changers due to their importance to the economy.
What interests should you have for retraining in a commercial profession?
To retrain for a commercial profession, you should have the following interests and skills, among others:
Organizational skills: Commercial professions require a structured and organized approach to tasks and projects. Good time management and the ability to set priorities are therefore crucial.
Communication skills: As many commercial professions involve customer contact, strong communication skills are important. This includes both oral and written communication to interact effectively with customers, colleagues and business partners.
Affinity for numbers: Commercial professions often involve working with numbers, financial data and accounting. A basic understanding of mathematical concepts and the ability to deal with and analyze numbers are therefore an advantage.
Customer orientation: Many commercial professions require a strong customer orientation and the ability to understand and meet the needs and concerns of customers. A friendly demeanor and empathy are important qualities here.
Interest in economic contexts: Commercial professions are closely linked to economic and business management aspects. An interest in economic contexts, corporate structures and business processes is therefore an advantage.
Ability to work in a team: In many commercial professions, you work in a team and must be able to work effectively with others. The ability to work in a team, a willingness to cooperate and the ability to resolve conflicts are therefore important qualities.
Wherever you are at the moment, retraining with us offers you the opportunity to develop your existing interests in a practical way and learn new skills. You are sure to have individual strengths and experience that could be useful to you in a commercial profession.
Are commercial professions in demand on the labor market?
Yes, commercial professions are still in high demand in today’s job market and also offer very good entry and promotion opportunities for career changers. The importance of these professions is very high in almost all industries and companies, as they perform basic functions such as organizing business processes, managing finances and resources and communicating with customers and business partners.
With advancing digitalization and globalization, the requirements for commercial specialists are even increasing, which further boosts the demand for well-trained commercial staff. Stable prospects and diverse career opportunities await you.
Our top 5 reasons for retraining in a commercial profession:
1. broad career prospects: Commercial professions offer a wide range of career opportunities in various sectors and companies. The skills and knowledge you acquire will open doors for you in areas such as retail, industry, finance and services.
2. stable labor market situation: Commercial specialists are in constant demand as they perform central functions in companies. Increasing digitalization and globalization are even increasing the importance of these professions, which promises long-term career security.
3. attractive earning potential: Commercial professions are often among the better paid professions, especially with increasing experience and specialization. Many companies also offer additional benefits such as a company pension scheme or further training opportunities.
4 Versatile fields of activity: In commercial professions, you can expect a wide variety of tasks ranging from customer service and financial management to the organization of business processes. This offers the opportunity to develop and challenge your skills in different areas.
5. future security: Despite digitalization and automation, the future security of commercial professions is high, as they combine key functions in companies and continuously adapt to the ever-changing demands of today’s working world. Skills such as organizing complex processes or communicating effectively will continue to be in demand in the future. Retraining in a commercial profession offers you a solid foundation for a successful future.
What retraining courses does GFN offer in this area?
In addition to retraining in IT professions such as IT specialist or IT systems management clerk , GFN will be offering retraining as an office management clerk from 15.07.2024.
This commercial profession is not completely new, but was created by merging various commercial professions in the field of office organization and administration. Previously, there were separate training courses for office clerks, office communication clerks and office communication specialists. With the creation of the occupation of office management assistant, these training courses were merged into a standardized occupational profile. This enabled broader training and qualification for the office environment.
Your advantage: By retraining as an office management assistant, you benefit from comprehensive learning content that qualifies you for numerous tasks in the commercial environment – and a modernized profession that optimally equips you for the demands of the digital working world.
Retraining at GFN: Your benefits
Why GFN? Because we don’t just impart knowledge, but also provide you with concrete support on your way to a new career start. For example like this:
Many years of experience: As a training provider, we have extensive experience in both IT and commercial professions. Thanks to our many years of expertise, we know exactly what knowledge and skills are required in this area and how we can impart them effectively. You will benefit from experienced trainers, up-to-date teaching methods and tools as well as dedicated guidance towards the job market.
Certificates & additional qualifications: In addition to the vocational qualification, we offer our retrainees the opportunity to acquire certificates and qualifications that are in demand with employers. After all, practical knowledge and knowledge of current technologies, tools and methods are more important than a university degree. In this way, we also provide lateral entrants without relevant professional experience with demonstrable practical skills. Our certificates and additional qualifications are closely aligned with the requirements of German companies – a clear advantage for graduates of our retraining courses when looking for a job.
High practical relevance: Our trainers are familiar with the requirements of the working world and know what skills you need in a commercial profession. With a retraining course at GFN, you benefit from practice-oriented training methods, best practices and immediately applicable knowledge relevant to your profession. During a practical phase lasting several months in a company, the prospective commercial specialists gain valuable practical experience and familiarize themselves with their future working life. Those who prove themselves in the internship company can often pick up where they left off after successfully completing their internship – and start their first permanent position.
Call directly
Mon-Fri 8-19 o’clock
What our participants say.
I am very grateful to GFN. They were always very committed and helped when there were problems. I have found a job that I enjoy and in which I can achieve something.
GFN – Your authorized learning partner
Popular blog articles on the topic of commercial professions
Further topics
4 After you have taken the final exam, you will receive your used laptop incl. Headset, keyboard and mouse for further use.